Scottish Power are committed to helping their customers and the wider community and below are links to how they may be able to help you in the unprecedented time of difficulty.
At ScottishPower, we’re committed to taking all necessary measures to help to protect the safety and wellbeing of our customers, our colleagues and the communities we serve.
We understand how crucial our services are to the lives of your constituents, including millions of families, businesses and communities, across our energy networks, generation and retail operations. As the COVID-19 situation develops, we want to reassure you that we’re doing all we can to minimise service disruption during these challenging times.
To find out more about how ScottishPower Retail can help your constituents with issues such as online account management, affordability, prepayment, energy services and smart meter installation – please click here.
To find out more about SP Energy Networks’ response, including how we are looking after our vulnerable customers and keeping your energy flowing – please click here.
We’ve set out clear guidance and information for our customers, so that they understand where they can get help and advice.
We’re working closely with government, the regulator and industry bodies to ensure we continue to follow the latest advice, and we’ve implemented plans to ensure we’re taking appropriate action.